How To Fix TC028 - No suitable trace files to save found

SAP Error Message - Details

• Message type: E = Error

• Message class: TC - System trace. (RSTR....)

• Message number: 028

• Message text: No suitable trace files to save found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TC028 - No suitable trace files to save found ?

  The SAP error message TC028 "No suitable trace files to save found" typically occurs when you are trying to save or access trace files in the SAP system, but the system cannot find any trace files that meet the criteria for saving or processing. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  No Trace Files Generated: The most common reason for this error is that there are no trace files generated for the user or process you are trying to analyze.
  Trace Files Deleted: The trace files may have been deleted or cleaned up by the system or by a user.
  Incorrect Selection Criteria: The criteria you are using to search for trace files may not match any existing files (e.g., date range, user ID).
  Insufficient Authorizations: The user may not have the necessary authorizations to view or access the trace files.
  Trace Level Not Set: The trace level for the user or process may not be set, resulting in no trace files being created.
  
  Solutions:
  
  Check Trace Settings: Ensure that the trace settings are correctly configured. You can do this by navigating to the transaction code ST01 (System Trace) or ST05 (SQL Trace) and ensuring that tracing is enabled for the relevant user or process.
  Verify Selection Criteria: Double-check the criteria you are using to search for trace files. Make sure that the date range and other parameters are set correctly.
  Generate New Trace Files: If no trace files exist, you may need to perform the actions that you want to trace again while the trace is active.
  Check Authorizations: Ensure that the user has the necessary authorizations to access trace files. You may need to consult with your SAP security team to verify this.
  Review System Cleanup Jobs: Check if there are any background jobs or system settings that automatically delete trace files after a certain period. Adjust these settings if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST01 (System Trace), ST05 (SQL Trace), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to trace files and the TC028 error.
  Documentation: Review SAP documentation on tracing and performance analysis to understand how to effectively use tracing tools.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.