How To Fix TC027 - Operating system error when trace records were being saved

SAP Error Message - Details

• Message type: E = Error

• Message class: TC - System trace. (RSTR....)

• Message number: 027

• Message text: Operating system error when trace records were being saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TC027 - Operating system error when trace records were being saved ?

  The SAP error message TC027 indicates that there was an operating system error when the system attempted to save trace records. This error can occur for various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Possible Causes:
  
  File System Issues: The directory where the trace files are being saved may be full, or there may be permission issues preventing the SAP system from writing to that directory.
  Disk Space: The disk where the trace files are stored may be out of space.
  Permissions: The user under which the SAP system is running may not have the necessary permissions to write to the trace directory.
  File System Corruption: There may be corruption in the file system that is preventing the creation or modification of files.
  Configuration Issues: Incorrect configuration settings in the SAP system regarding trace file handling.
  
  Solutions:
  
  
  Check Disk Space:
  
  Verify that there is sufficient disk space on the file system where the trace files are being saved. You can use commands like df -h on Unix/Linux systems to check disk usage.
  
  
  
  Check Permissions:
  
  Ensure that the SAP user has the necessary permissions to write to the trace directory. You can check permissions using commands like ls -l on Unix/Linux systems.
  
  
  
  Clear Old Trace Files:
  
  If the directory is full, consider archiving or deleting old trace files to free up space.
  
  
  
  Check File System Health:
  
  Run file system checks to ensure there are no issues. On Unix/Linux, you can use fsck to check and repair file systems.
  
  
  
  Review SAP Configuration:
  
  Check the SAP configuration settings related to tracing. Ensure that the paths and settings are correctly configured.
  
  
  
  Restart SAP Services:
  
  Sometimes, restarting the SAP services can resolve temporary issues related to file handling.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Consult Logs:
  
  Review the SAP system logs (transaction SM21) and the developer traces (transaction ST11) for more detailed error messages that might provide additional context.
  
  
  
  Related Information:
  
  
  SAP Transaction Codes:
  
  SM21: System Log
  ST11: Developer Traces
  ST22: Dump Analysis
  SMD: SAP Solution Manager Diagnostics
  
  
  
  SAP Notes: Search the SAP Support Portal for notes related to TC027 or operating system errors.
  
  
  Operating System Documentation: Refer to the documentation for your specific operating system for commands and procedures related to file system management and permissions.
  
  
  By following these steps, you should be able to identify the cause of the TC027 error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.