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How To Fix TAO_MSG_SUT022 - An unknown error occurred when getting profile of &1 (GET_AUTH_VALUES).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TAO_MSG_SUT - messages for check on auhtorizations

  • Message number: 022

  • Message text: An unknown error occurred when getting profile of &1 (GET_AUTH_VALUES).

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TAO_MSG_SUT022 - An unknown error occurred when getting profile of &1 (GET_AUTH_VALUES). ?

    The SAP error message TAO_MSG_SUT022 indicates that there was an issue retrieving the profile of a specific user or object, which is typically related to authorization checks in the SAP system. This error can occur in various contexts, such as during the execution of transactions, reports, or when accessing certain functionalities.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary authorizations to access the profile or object in question.
    2. Profile Corruption: The profile associated with the user or object may be corrupted or improperly configured.
    3. System Configuration: There may be issues with the system configuration or settings that prevent the retrieval of the profile.
    4. Database Issues: Problems with the database, such as connectivity issues or data inconsistencies, can lead to this error.
    5. Transport Issues: If the error occurs after a transport, it may be due to missing or incorrectly transported objects.

    Solutions:

    1. Check Authorizations: Verify that the user has the necessary authorizations to access the profile. This can be done using transaction SU53 to analyze the last authorization check.
    2. Profile Maintenance: Check the profile in transaction PFCG (Profile Generator) to ensure it is correctly configured and not corrupted.
    3. System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for any additional error messages that may provide more context.
    4. Database Consistency: Run consistency checks on the database to ensure there are no underlying issues affecting data retrieval.
    5. Transport Management: If the error occurred after a transport, check the transport logs for any errors and ensure that all necessary objects were transported correctly.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), SM21 (System Log), and ST22 (Dump Analysis).
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
    • Documentation: Review SAP documentation related to authorization management and profile configuration for best practices and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the issue related to the TAO_MSG_SUT022 error message.

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