How To Fix TAO_MSG_SUT021 - Customer roles are likely outdated.

TAO_MSG_SUT021 - Overview

• Message type: E = Error

• Message class: TAO_MSG_SUT - messages for check on auhtorizations

• Message number: 021

• Message text: Customer roles are likely outdated.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TAO_MSG_SUT021 - Customer roles are likely outdated. ?

  The SAP error message TAO_MSG_SUT021 indicates that the customer roles in the system are likely outdated. This message is typically associated with the SAP Test Acceleration and Optimization (TAO) tool, which is used for automating testing processes in SAP environments.
  
  Cause:
  The error suggests that the roles assigned to users in the SAP system may not be up-to-date. This can happen due to several reasons:
  
  Changes in Business Processes: If there have been changes in the business processes or system configurations, the roles may not reflect the current requirements.
  Role Modifications: If roles have been modified or new roles have been created without updating the associated test cases, this can lead to inconsistencies.
  User Assignments: Users may not have the correct roles assigned to them, leading to outdated or incorrect access rights.
  
  
  Solution:
  To resolve the TAO_MSG_SUT021 error, you can follow these steps:
  
  
  Review Role Assignments:
  
  Check the roles assigned to the users in the SAP system. Ensure that