How To Fix TAO_MSG_SUT015 - Table CWBNTCUST without data. Not note management available.

SAP Error Message - Details

• Message type: E = Error

• Message class: TAO_MSG_SUT - messages for check on auhtorizations

• Message number: 015

• Message text: Table CWBNTCUST without data. Not note management available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TAO_MSG_SUT015 - Table CWBNTCUST without data. Not note management available. ?

  The SAP error message TAO_MSG_SUT015, which indicates that the table CWBNTCUST is without data and that no note management is available, typically arises in the context of SAP Solution Manager or when dealing with Change Request Management (ChaRM) and transport management.
  Cause:
  
  Missing Data: The table CWBNTCUST is expected to contain configuration or customization data related to the Change Management process. If it is empty, it may indicate that the necessary configuration has not been set up or that there is a problem with the data retrieval.
  Configuration Issues: There may be issues with the configuration of the Solution Manager or the transport landscape that prevent the data from being populated in the table.
  System Synchronization: If the system is not properly synchronized with the Solution Manager, it may not be able to retrieve or display the necessary data.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing the data in the table.
  
  Solution:
  
  Check Configuration: Ensure that the configuration for Change Request Management and the Solution Manager is correctly set up. This includes checking the settings in transaction codes like SOLMAN_SETUP and ensuring that all necessary steps have been completed.
  Data Population: If the table is empty, you may need to populate it with the necessary data. This can involve running specific transactions or reports that are designed to fill in the required information.
  System Synchronization: Verify that the systems involved (Development, Quality, Production) are properly connected and synchronized with the Solution Manager. You may need to perform a system refresh or re-establish connections.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data in the CWBNTCUST table. You may need to consult with your security team to verify and adjust authorizations as needed.
  SAP Notes: Although the error message states that no note management is available, it is still advisable to check the SAP Support Portal for any relevant notes or updates that may address this issue. You can search for the error message or related keywords to find potential solutions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_SETUP, CWBNT, and SE11 (for table display) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the TAO_MSG_SUT015 error message.