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How To Fix TAO_MSG_SUT014 - Table CWBNTCUST is not available. Not note management available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TAO_MSG_SUT - messages for check on auhtorizations

  • Message number: 014

  • Message text: Table CWBNTCUST is not available. Not note management available.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TAO_MSG_SUT014 - Table CWBNTCUST is not available. Not note management available. ?

    The SAP error message TAO_MSG_SUT014 indicates that the system is unable to access the table CWBNTCUST, which is related to the SAP Solution Manager's Test Suite functionality. This error typically arises when the table is missing or not properly configured in the system.

    Cause:

    1. Missing Table: The table CWBNTCUST may not exist in the database. This can happen if the relevant components of the SAP Solution Manager are not installed or if there was an issue during the installation.
    2. Authorization Issues: The user may not have the necessary authorizations to access the table.
    3. System Configuration: The system may not be properly configured to use the Test Suite functionalities, leading to the unavailability of certain tables.
    4. Transport Issues: If the system is part of a transport landscape, there may have been issues with transporting the necessary objects.

    Solution:

    1. Check Table Existence: Use transaction code SE11 (Data Dictionary) to check if the table CWBNTCUST exists in your system. If it does not exist, you may need to create it or ensure that the relevant components are installed.
    2. Install/Update Components: Ensure that the SAP Solution Manager and its components are correctly installed and updated. You may need to refer to the SAP Notes or documentation for the specific version you are using.
    3. Authorization Check: Verify that the user has the necessary authorizations to access the table. You can check this using transaction SU53 after attempting to access the table.
    4. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. You can search for notes related to the Test Suite or the CWBNTCUST table in the SAP Support Portal.
    5. System Configuration: Review the configuration settings for the SAP Solution Manager and ensure that all necessary settings are in place for the Test Suite functionalities.
    6. Transport Management: If the issue is related to transport, check the transport logs and ensure that all necessary objects have been transported correctly.

    Related Information:

    • SAP Solution Manager: This is a platform that provides tools for managing SAP systems, including functionalities for testing, monitoring, and managing changes.
    • CWBNTCUST Table: This table is typically used to store customer-specific settings related to the Test Suite in SAP Solution Manager.
    • SAP Notes: Regularly check the SAP Support Portal for updates or patches that may resolve issues related to the Test Suite or specific error messages.

    If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

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