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How To Fix TAO_MSG_SUT002 - The user &1 does not exist, no authority check possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TAO_MSG_SUT - messages for check on auhtorizations

  • Message number: 002

  • Message text: The user &1 does not exist, no authority check possible.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TAO_MSG_SUT002 - The user &1 does not exist, no authority check possible. ?

    The SAP error message TAO_MSG_SUT002 indicates that the system is unable to find a user with the specified user ID (&1) and therefore cannot perform an authority check. This error typically arises in the context of user management or authorization checks within SAP systems.

    Cause:

    1. Non-Existent User: The user ID specified in the error message does not exist in the SAP system.
    2. Incorrect User ID: There may be a typo or formatting issue in the user ID being referenced.
    3. User Deactivation: The user might exist but could be deactivated or locked.
    4. Authorization Issues: The user might not have the necessary authorizations to perform the action, leading to the system being unable to check their authority.
    5. System Configuration: There could be issues with the configuration of the user management or authorization checks in the system.

    Solution:

    1. Verify User ID:

      • Check the user ID mentioned in the error message for any typos or formatting issues.
      • Ensure that the user ID is correctly entered in the relevant transaction or program.
    2. Check User Existence:

      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, you may need to create the user using the same transaction.
    3. User Status:

      • If the user exists, check the status of the user. Ensure that the user is not locked or deactivated.
      • You can unlock or reactivate the user if necessary.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the action that triggered the error.
      • You can check the user’s roles and profiles in transaction SU01 or PFCG.
    5. Consult with Basis Team:

      • If you are unable to resolve the issue, consult with your SAP Basis or security team. They can help investigate further, especially if there are configuration issues.
    6. Review Logs:

      • Check the system logs (transaction SM21) for any additional information that might help diagnose the issue.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • SM21: System Log
    • Authorization Concepts: Familiarize yourself with SAP's authorization concepts, including roles, profiles, and user management.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

    • Do you have any question about this error?


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