How To Fix TAO_MSG_SUT001 - The user &1 is locked, no authority check possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: TAO_MSG_SUT - messages for check on auhtorizations

• Message number: 001

• Message text: The user &1 is locked, no authority check possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TAO_MSG_SUT001 - The user &1 is locked, no authority check possible. ?

  The SAP error message TAO_MSG_SUT001 indicates that a user account is locked, which prevents any authority checks from being performed for that user. This error typically arises in the context of SAP's Test Automation Framework (TAO) or when using SAP Solution Manager.
  Cause:
  
  User Locking: The user account has been locked due to multiple failed login attempts or manual locking by an administrator.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting.
  System Configuration: There may be issues with the configuration of the user roles or profiles in the SAP system.
  
  Solution:
  
  
  Unlock the User Account:
  
  An administrator can unlock the user account using transaction code SU01:
  
  Enter the user ID in the User field.
  Click on the "Display" button.
  If the user is locked, you will see a lock icon. Click on the "Unlock" button to unlock the user.
  Save the changes.
  
  
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the required actions. This can be done by reviewing the user's roles and profiles in transaction PFCG.
  
  
  
  Review Security Policies:
  
  Check the security policies in place that may lead to user locking, such as password policies or failed login attempts.
  
  
  
  Consult Logs:
  
  Review the system logs (transaction SM21) for any additional information regarding the locking of the user account.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if there are underlying problems with user management, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SM21: System Log
  
  
  User Management: Understanding how user management works in SAP, including roles, profiles, and authorizations, is crucial for troubleshooting such issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user locking and authorization checks.
  
  By following these steps, you should be able to resolve the error message TAO_MSG_SUT001 and restore the user's access to the system.