How To Fix T5518 - Specify site or server AND extension or user

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 518

• Message text: Specify site or server AND extension or user

What causes this issue?

Entries are missing for the query of extension numbers authorizations.

How to fix this error?

To query extension numbers authorizations, enter the following:
A site OR a telephony server
AND
An extension OR a user.
By specifying an extension or a user, you determine the type of query:
Extension
Who can assign themselves this extension number?
User
Which extension numbers can this user assign themselves?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5518 - Specify site or server AND extension or user ?

  The SAP error message T5518, which states "Specify site or server AND extension or user," typically occurs in the context of user management or when dealing with system settings related to user profiles and authorizations. This error indicates that the system requires specific information about the site or server and the corresponding user or extension to proceed with the operation.
  Cause:
  
  Missing Parameters: The error usually arises when the required parameters (site/server and extension/user) are not provided or are incorrectly configured in the system.
  Configuration Issues: There may be issues in the configuration of the user profiles or the system settings that prevent the system from identifying the necessary information.
  Authorization Problems: The user may not have the necessary authorizations to access the specified site or server.
  
  Solution:
  
  Check Input Parameters: Ensure that you are providing the correct site/server and extension/user information in the relevant fields. Double-check for any typos or incorrect entries.
  Review User Profiles: Go to the user management section in SAP and verify that the user profiles are correctly set up with the necessary site/server and extension/user details.
  Configuration Settings: Review the configuration settings related to user management and ensure that they are correctly defined. This may involve checking transaction codes like SU01 (User Maintenance) or SU10 (Mass User Maintenance).
  Authorization Check: Ensure that the user has the necessary authorizations to access the specified site or server. You may need to consult with your SAP security team to verify and adjust the user's roles and authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU10, and PFCG (Role Maintenance) for user management and authorization checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions that may not be covered in standard documentation.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the T5518 error and ensure that the necessary parameters are correctly specified in your SAP system.