How To Fix T5214 - Conversion error for telephone number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 214

• Message text: Conversion error for telephone number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5214 - Conversion error for telephone number &1 ?

  The SAP error message T5214, which states "Conversion error for telephone number &1," typically occurs when there is an issue with the format or validity of a telephone number being processed in the system. This error can arise in various contexts, such as during data entry, data import, or when executing certain transactions that involve telephone numbers.
  Causes:
  
  Invalid Format: The telephone number may not conform to the expected format defined in the system. This could include issues like incorrect length, missing digits, or invalid characters (e.g., letters or special characters).
  Data Type Mismatch: The field where the telephone number is being entered may expect a different data type (e.g., numeric vs. alphanumeric).
  Configuration Issues: There may be configuration settings in the SAP system that define how telephone numbers should be formatted or validated.
  Localization Settings: If the system is set up for multiple countries, the telephone number format may vary based on the country settings, leading to conversion errors.
  
  Solutions:
  
  Check the Format: Ensure that the telephone number is entered in the correct format as per the system's requirements. This may include checking for country codes, area codes, and ensuring that only valid characters are used.
  Review Configuration: Check the configuration settings related to telephone number formats in the SAP system. This can often be found in the customizing settings (transaction SPRO) under the relevant module (e.g., HR, CRM).
  Data Validation: Implement data validation checks before entering or importing telephone numbers into the system to catch errors early.
  Use Standard Formats: If applicable, use standard formats for telephone numbers as defined by international standards (e.g., E.164 format).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on telephone number formats and any related configuration settings.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may need to look into specific transaction codes related to the module you are working with (e.g., PA30 for HR master data).
  SAP Notes: Check SAP Notes for any known issues or patches related to telephone number handling in your version of SAP.
  User Exits or BAdIs: If you have custom developments, check if there are any user exits or BAdIs that might be affecting how telephone numbers are processed.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.