How To Fix T5213 - Address: No telephone number found for &1 &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 213

• Message text: Address: No telephone number found for &1 &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message T5213 - Address: No telephone number found for &1 &2 &3 ?

  The SAP error message T5213 ("Address: No telephone number found for &1 &2 &3") typically occurs when the system is trying to access or display a telephone number for a specific business partner, employee, or customer, but it cannot find any associated telephone number in the address data.
  Cause:
  
  Missing Data: The most common cause is that the telephone number has not been entered in the address data for the specified entity (e.g., customer, vendor, employee).
  Incorrect Data: The data might be incorrectly entered or formatted, leading to the system not recognizing it.
  Data Deletion: The telephone number might have been deleted or not maintained properly in the master data.
  Configuration Issues: There could be issues with the configuration of the address management in the SAP system.
  
  Solution:
  
  
  Check Master Data: 
  
  Navigate to the relevant master data (e.g., customer, vendor, or employee) and check if the telephone number is maintained correctly.
  If it is missing, enter the correct telephone number in the appropriate field.
  
  
  
  Data Maintenance:
  
  Ensure that the telephone number is entered in the correct format and in the correct field.
  If you are using a specific transaction to maintain the data, ensure you are following the correct steps.
  
  
  
  Review Configuration:
  
  If you have access, check the configuration settings related to address management in SAP. Ensure that the settings allow for telephone numbers to be stored and retrieved correctly.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to view or edit the telephone number in the master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on maintaining address data and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the entity you are working with, you might use transaction codes like XD01 (Create Customer), XD02 (Change Customer), MK01 (Create Vendor), or PA30 (Maintain HR Master Data) to access and edit the relevant data.
  SAP Notes: Search for SAP Notes related to T5213 for any specific fixes or updates that may address this issue.
  Data Consistency: Regularly check and maintain data consistency in your SAP system to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the T5213 error and ensure that telephone numbers are correctly maintained in your SAP system.