How To Fix T5095 - No calls for this work center exist at present

T5095 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 095

• Message text: No calls for this work center exist at present

What causes this issue?

The last incoming call for the current work center was on &V1& at &V2&,
(call from &V3& to &V4&). The call is either already over or more than
30 mins old. Therefore it cannot be the call made for the current test.

System Response

The test terminates, since the result is not meaningful due to wrong
call data.

How to fix this error?

Check why the call was not reported in the system. Note the following
possibilities:
- Your user settings are not maintained.
- Your work center is not activated for incoming calls.
- Use the function 'assign incoming call' under 'utilities' in the
administration transaction (SPHA).
- The call was not reported in the SAP system due to problems with the
server software or the RFC.

Error message extract from SAP system. Copyright SAP SE.

T5095 - Details

• The SAP error message T5095, "No calls for this work center exist at present," typically occurs in the context of production planning and control, particularly when trying to schedule or process operations in a work center that currently has no planned orders or production orders assigned to it.
  
  Cause:
  
  No Active Orders: The most common cause is that there are no active production orders or planned orders that are assigned to the specific work center at the time of the operation.
  Incorrect Work Center Assignment: The work center may not be correctly assigned to the routing or the production order.
  Scheduling Issues: The scheduling parameters may not be set correctly, leading to no calls being generated for the work center.
  Capacity Planning: If the work center is not included in the capacity planning or if the capacity is fully utilized, it may not generate calls.
  Date Issues: The dates for the production orders may not align