How To Fix T5096 - Telephone number is too long. Maximum: &1 digits.

SAP Error Message - Details

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 096

• Message text: Telephone number is too long. Maximum: &1 digits.

What causes this issue?

The selected telephony server has the following settings: The maximum
length of an extension is &V1& digits.
The specified telephone number is longer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct the telephone number, select a different telephony server or
have the telephony server settings checked by the system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5096 - Telephone number is too long. Maximum: &1 digits. ?

  The SAP error message T5096, which states "Telephone number is too long. Maximum: &1 digits," typically occurs when the telephone number entered in a specific field exceeds the allowed character limit defined in the system configuration. This error is common in various SAP modules where telephone numbers are required, such as in vendor or customer master data.
  Cause:
  The primary cause of this error is that the telephone number being entered exceeds the maximum length specified in the system settings. The maximum length is indicated by the placeholder &1 in the error message, which represents the number of digits allowed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Length of the Telephone Number: Ensure that the telephone number you are trying to enter does not exceed the maximum length allowed by the system. You may need to truncate or format the number appropriately.
  
  
  Review Configuration Settings: If you believe the length of the telephone number should be increased, you may need to review the configuration settings in the SAP system. This typically involves:
  
  Accessing the relevant configuration transaction (e.g., SPRO).
  Navigating to the section where telephone number formats are defined (e.g., under "Logistics" or "Customer/Vendor Master Data").
  Adjusting the maximum length for telephone numbers if your organization's requirements allow for it.
  
  
  
  Use Standard Formats: Ensure that the telephone number is entered in a standard format that complies with the system's requirements. This may include removing unnecessary characters or spaces.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on entering telephone numbers in your version of SAP.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Field Lengths: Different SAP modules may have different field lengths for telephone numbers. It's essential to be aware of these limits based on the specific module you are working with.
  Data Validation: SAP systems often have built-in data validation rules that enforce these limits to maintain data integrity.
  User Training: Providing training to users on how to enter data correctly can help minimize such errors in the future.
  
  By following these steps, you should be able to address the T5096 error and successfully enter the telephone number in the SAP system.