How To Fix T5086 - Connection test successful. Compatibility cannot be checked: No version

T5086 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 086

• Message text: Connection test successful. Compatibility cannot be checked: No version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message T5086 - Connection test successful. Compatibility cannot be checked: No version ?

  The SAP error message "T5086 Connection test successful. Compatibility cannot be checked: No version?" typically indicates an issue related to the compatibility check of the SAP system or components involved in a connection test. This error can arise in various contexts, such as when configuring connections between different SAP systems or when integrating third-party applications.
  
  Cause:
  
  
  Missing Version Information: The error suggests that the system is unable to retrieve version information for one of the components involved in the connection. This could be due to:
  
  The target system not being properly configured.
  The necessary version information not being available or not being correctly defined in the system.
  A lack of proper authorizations to access version information.
  
  
  
  System 
  Configuration Issues: There may be configuration issues in the SAP system or the connected system that prevent the compatibility check from being performed.
  
  
  Network Issues: Sometimes, network connectivity issues can lead to incomplete data retrieval, resulting in the inability to