How To Fix T5061 - Work center settings could not be changed or created

T5061 - Overview

• Message type: E = Error

• Message class: T5 - SAPphone: Messages for telephony

• Message number: 061

• Message text: Work center settings could not be changed or created

What causes this issue?

An error occurred while the work center settings were being changed or
created. It is possible that you have specified a combination of
telephone number and telephony server that already exists in the
system. This combination must be unique.

How to fix this error?

Check whether settings containing the same combination of telephone
number and telephony server have already been entered in the system.

Error message extract from SAP system. Copyright SAP SE.

T5061 - Details

• The SAP error message T5061, which states "Work center settings could not be changed or created," typically occurs when there are issues related to the configuration or data integrity of work centers in the SAP system. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to create or change work center settings.
  Data Integrity Issues: There may be inconsistencies or missing data in the work center configuration.
  Locked Entries: The work center or related entries might be locked by another user or process.
  Incorrect Configuration: The work center may be incorrectly configured, leading to validation errors.
  Missing Required Fields: Certain mandatory fields may not be filled out in the work center settings.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or change work center settings. This can be checked in transaction code SU53 or by consulting with your SAP