How To Fix T0839 - Inconsistency between 'Counterconfirmation reqd' and 'Status relevant'

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 839

• Message text: Inconsistency between 'Counterconfirmation reqd' and 'Status relevant'

What causes this issue?

The 'Counterconfirmation required' checkbox has been crossed, the
'Status relevant' checkbox has not been crossed. This combination is
invalid.
The SAP R/3 System firstly needs to know whether correspondence should
be status-relevant or not. If the status is relevant, the confirmation
status is set in the activity.
Only if correspondence is status-relevant, do you need to decide
whether a counterconfirmation of the business partner is required. This
in turn influences the counterconfirmation status.

How to fix this error?

Either cross the 'Status relevant' field or change the
'Counterconfirmation required' setting.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T0839 - Inconsistency between 'Counterconfirmation reqd' and 'Status relevant' ?

  The SAP error message T0839 indicates an inconsistency between the settings for "Counterconfirmation required" and "Status relevant" in the context of a confirmation or production order. This error typically arises in the Production Planning (PP) module when there is a mismatch in the configuration settings for the order or confirmation.
  Cause:
  
  Configuration Mismatch: The error usually occurs when the settings for the order type or the confirmation type are not aligned. Specifically, if the order is set to require counterconfirmation but the status relevant flag is not set correctly, this inconsistency will trigger the error.
  Order Type Settings: The order type may have been configured incorrectly in the system, leading to this inconsistency.
  User Input Error: Sometimes, the error can be caused by incorrect user input during the confirmation process.
  
  Solution:
  
  
  Check Order Type Configuration:
  
  Go to the configuration settings for the order type in transaction code SPRO.
  Navigate to Production ? Basic Data ? Order Types ? Define Order Types.
  Ensure that the settings for "Counterconfirmation required" and "Status relevant" are consistent with each other.
  
  
  
  Review Confirmation Settings:
  
  Check the confirmation settings for the specific order type or confirmation type being used.
  Ensure that the settings align with the business process requirements.
  
  
  
  Adjust User Input:
  
  If the error is due to user input, review the confirmation entries made by the user and correct any discrepancies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific order type and confirmation settings to ensure that they are set up correctly.
  
  
  
  Testing:
  
  After making changes, perform a test confirmation to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CO11N (Single Screen Entry of Confirmations) or CO15 (Enter Production Order Confirmation) to replicate the error and test the solution.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  User Roles: Ensure that users have the appropriate roles and authorizations to perform confirmations and that they are trained on the correct processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Production Planning module.