How To Fix T0804 - Maintain fax options in Customizing

T0804 - Overview

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 804

• Message text: Maintain fax options in Customizing

What causes this issue?

You use the communication interface <ZH>SAPcomm </> to send fax orders.
A prerequisite for dispatch is the specification of a fax destination
in Customizing for correspondence.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a configured output device in telefax Customizing for
correspondence.
As an alternative to <ZH>SAPcomm </> you can also use the
communications interface <ZH>SAPconnect </>. The processing then takes
place via SAPoffice and not Spool.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

T0804 - Details

• The SAP error message T0804, which states "Maintain fax options in Customizing," typically occurs when the system is unable to find the necessary configuration for fax options in the SAP system. This can happen in various scenarios, such as when trying to send faxes from within SAP or when certain fax-related functionalities are being accessed.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The fax options have not been configured in the SAP system.
  Incomplete Customizing: The necessary settings for fax communication have not been maintained in the Customizing settings.
  Authorization Issues: The user may not have the necessary authorizations to access or modify fax settings.
  
  
  Solution:
  To resolve the T0804 error, you can follow these steps:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area by using the transaction code SPRO.
  
  
  
  Maintain Fax Options:
  
  In the Customizing menu, navigate to the following path:Cross-Application Components -> Communication -> Fax -> Maintain