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Message type: E = Error
Message class: T0 - General Treasury
Message number: 768
Message text: 'IDoc' is not crossed
There are inconsistencies between the leading correspondence medium and
the selection of correspondence media:
The leading correspondence medium is not defined as an output medium
(not selected).
For the leading correspondence medium, choose one that is
defined/selected, or change the setting for the leading medium
<ZH>before</> you reset the selection of this correspondence medium.
Error message extract from SAP system. Copyright SAP SE.
T0768
- 'IDoc' is not crossed ?The SAP error message T0768, which states "'IDoc' is not crossed," typically relates to issues with IDoc processing in SAP. This error can occur when there is a problem with the IDoc's status or when the IDoc is not properly processed or acknowledged.
Cause:
- IDoc Status: The IDoc may be in a status that does not allow it to be processed further. For example, it might be in a status indicating that it has not been processed or acknowledged.
- Configuration Issues: There may be configuration issues in the IDoc processing settings, such as incorrect partner profiles or message types.
- Data Issues: The data contained in the IDoc may be incorrect or incomplete, leading to processing errors.
- Communication Problems: There could be issues with the communication between systems, especially if the IDoc is being sent to or received from an external system.
Solution:
- Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for any errors or warnings that might indicate why the IDoc is not being processed.
- Reprocess IDoc: If the IDoc is in an error status, you may need to reprocess it. This can be done using transaction code BD87, where you can select the IDoc and attempt to reprocess it.
- Review Partner Profiles: Ensure that the partner profiles (transaction code WE20) are correctly configured for the message type and that the necessary settings for inbound and outbound processing are in place.
- Check Data Integrity: Validate the data in the IDoc to ensure that it meets the required format and contains all necessary fields. You may need to correct any data issues before reprocessing.
- Monitor Communication: If the IDoc is being sent to or received from an external system, check the communication logs and settings to ensure that there are no connectivity issues.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.
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