How To Fix T0768 - 'IDoc' is not crossed

SAP Error Message - Details

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 768

• Message text: 'IDoc' is not crossed

What causes this issue?

There are inconsistencies between the leading correspondence medium and
the selection of correspondence media:
The leading correspondence medium is not defined as an output medium
(not selected).

How to fix this error?

For the leading correspondence medium, choose one that is
defined/selected, or change the setting for the leading medium
<ZH>before</> you reset the selection of this correspondence medium.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T0768 - 'IDoc' is not crossed ?

  The SAP error message T0768, which states "'IDoc' is not crossed," typically relates to issues with IDoc processing in SAP. This error can occur when there is a problem with the IDoc's status or when the IDoc is not properly processed or acknowledged.
  Cause:
  
  IDoc Status: The IDoc may be in a status that does not allow it to be processed further. For example, it might be in a status indicating that it has not been processed or acknowledged.
  Configuration Issues: There may be configuration issues in the IDoc processing settings, such as incorrect partner profiles or message types.
  Data Issues: The data contained in the IDoc may be incorrect or incomplete, leading to processing errors.
  Communication Problems: There could be issues with the communication between systems, especially if the IDoc is being sent to or received from an external system.
  
  Solution:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDoc. Look for any errors or warnings that might indicate why the IDoc is not being processed.
  Reprocess IDoc: If the IDoc is in an error status, you may need to reprocess it. This can be done using transaction code BD87, where you can select the IDoc and attempt to reprocess it.
  Review Partner Profiles: Ensure that the partner profiles (transaction code WE20) are correctly configured for the message type and that the necessary settings for inbound and outbound processing are in place.
  Check Data Integrity: Validate the data in the IDoc to ensure that it meets the required format and contains all necessary fields. You may need to correct any data issues before reprocessing.
  Monitor Communication: If the IDoc is being sent to or received from an external system, check the communication logs and settings to ensure that there are no connectivity issues.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type you are working with, as different IDoc types may have different processing rules and requirements.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to IDoc processing and the T0768 error.
  Transaction Codes: Common transaction codes for IDoc processing include:
  
  WE02: Display IDoc
  WE05: IDoc List
  BD87: Reprocess IDocs
  WE20: Partner Profiles
  WE21: Port Definition
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.