How To Fix T0769 - 'E-Mail' is not crossed

T0769 - Overview

• Message type: E = Error

• Message class: T0 - General Treasury

• Message number: 769

• Message text: 'E-Mail' is not crossed

What causes this issue?

There are inconsistencies between the leading correspondence medium and
the selection of correspondence media:
The leading correspondence medium is not defined as an output medium
(not selected).

How to fix this error?

For the leading correspondence medium, choose one that is
defined/selected, or change the setting for the leading medium
<ZH>before</> you reset the selection of this correspondence medium.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message T0769 - 'E-Mail' is not crossed ?

  The SAP error message T0769, which states "'E-Mail' is not crossed," typically relates to issues with email notifications or settings within the SAP system. This error can occur in various contexts, such as when trying to send emails from SAP or when configuring email settings for notifications.
  
  Cause:
  
  Email 
  Configuration Issues: The email settings in the SAP system may not be properly configured. This includes SMTP settings, email addresses, or other related parameters.
  Missing or Incorrect Email Address: The recipient's email address may be missing or incorrectly formatted.
  Authorization Issues: The user may not have the necessary authorizations to send emails from the SAP system.
  System Settings: The system may not be set up to allow email notifications for certain transactions or events.
  
  
  Solution:
  
  
  Check Email Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration) and verify the SMTP settings.
  Ensure that the email server settings are correct and that the connection to the email server is functioning.
  
  
  
  Verify Recipient Email