How To Fix SY373 - Error number &1 receiving the results of an OLE call

SAP Error Message - Details

• Message type: E = Error

• Message class: SY - ABAP/4 system messages

• Message number: 373

• Message text: Error number &1 receiving the results of an OLE call

What causes this issue?

The system could not assign the results of an OLE Automation call to
the correct program variables.
Meanings of the error number <(>&<)>1:
-1: The event memory of the automation queue is destroyed - internal
error
1: There is no valid link to the program variables (PcbInvalidId)
2: The link cannot be expanded (PcbInternal)
3: The link points to an internal table that has been cleared
(PcbItabFreed)
4: The link points to a local variable whose stack frame has been
released (PcbStackFreed).
Note: Errors 3 and 4 indicate a programming error. When you program
with controls, you must ensure that the return value (for example, the
selected node of a tree) is not written into a local variable. For
performance reasons, control calls are not necessarily sent to the
front end imnmediately, but are placed in a queue instead. The queue
may be sent to the frontend at a point where the local variable no
longer exists because, for example, the call occurred in a subroutine
that had ended by the time the queue was flushed. Avoid control calls
with local importing parameters.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system assumes that correct processing is no longer possible
without the return value. To be on the safe side, it stops processing.

How to fix this error?

Depending on the kind of error, the application program may need
correcting (error number 3 or 4) or a system error occurred while
processing the automation queue (SAP Automation Controller).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SY373 - Error number &1 receiving the results of an OLE call ?

  The SAP error message SY373, which states "Error number &1 receiving the results of an OLE call," typically occurs when there is an issue with the Object Linking and Embedding (OLE) automation interface in SAP. This error can arise in various scenarios, particularly when SAP is trying to interact with external applications (like Microsoft Excel or Word) via OLE.
  Causes:
  
  OLE Server Not Available: The external application that SAP is trying to communicate with may not be running or properly registered as an OLE server.
  Incorrect OLE Configuration: There may be issues with the OLE configuration settings in SAP or the external application.
  Permissions Issues: The user may not have the necessary permissions to access the OLE server or the external application.
  Network Issues: If the OLE server is on a different machine, network connectivity issues could prevent successful communication.
  Version Compatibility: There may be compatibility issues between the versions of SAP and the external application.
  
  Solutions:
  
  Check OLE Server: Ensure that the external application (e.g., Excel) is installed, properly configured, and running. You can try opening the application manually to see if it works.
  Re-register OLE Server: If the OLE server is not registered correctly, you may need to re-register it. This can often be done by running the application as an administrator.
  Check Permissions: Ensure that the user has the necessary permissions to access the OLE server and the external application.
  Review SAP Configuration: Check the SAP configuration settings related to OLE. Ensure that they are set up correctly.
  Test Network Connectivity: If the OLE server is on a different machine, check the network connection between the SAP system and the OLE server.
  Update Software: Ensure that both SAP and the external application are updated to the latest versions to avoid compatibility issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to OLE issues. SAP Notes can provide additional troubleshooting steps or fixes.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for OLE integration to ensure that all steps have been followed correctly.
  
  If the problem persists after trying these solutions, it may be necessary to contact SAP support for further assistance.