How To Fix SY360 - Error scheduling transactional RFC call in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: SY - ABAP/4 system messages

• Message number: 360

• Message text: Error scheduling transactional RFC call in the background

What causes this issue?

The system could not schedule a background job with delayed start. The
background processor returned an error.

How to fix this error?

Start the function module manually using Transaction SM58. You must
find out why the system could not schedule any background jobs.
One possible cause is that the date or time are in the past.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SY360 - Error scheduling transactional RFC call in the background ?

  The SAP error message SY360, which indicates "Error scheduling transactional RFC call in the background," typically occurs when there is an issue with the background processing of a transactional RFC (tRFC) call. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of SY360 Error
  
  
  Background Job Issues: The background job that is supposed to execute the tRFC call may not be scheduled correctly or may have failed.
  
  
  System Configuration: There may be configuration issues in the SAP system related to the RFC destination or the background processing settings.
  
  
  Network Issues: Problems with network connectivity between the SAP system and the target system can lead to failures in tRFC calls.
  
  
  Resource Limitations: Insufficient system resources (like memory or processing power) can prevent the successful scheduling of background jobs.
  
  
  Authorization Issues: The user executing the background job may not have the necessary authorizations to perform the tRFC call.
  
  
  Database Locking: If the database is locked or if there are issues with database transactions, it can lead to failures in scheduling the tRFC.
  
  
  Solutions to SY360 Error
  
  
  Check Background Job Logs: Review the logs of the background job that is failing. You can do this using transaction codes like SM37 to find the job and check for any specific error messages.
  
  
  Verify RFC Destination: Ensure that the RFC destination used for the tRFC call is correctly configured. You can check this in transaction SM59.
  
  
  Check System Resources: Monitor system resources to ensure that there are enough resources available for background processing. You can use transaction SM50 or SM66 to check the status of work processes.
  
  
  Review Authorizations: Ensure that the user executing the background job has the necessary authorizations to perform the tRFC call.
  
  
  Network Connectivity: Check for any network issues that might be affecting connectivity between the SAP system and the target system.
  
  
  Database Locks: Use transaction SM12 to check for any database locks that might be causing the issue. If there are locks, you may need to resolve them.
  
  
  Re-schedule the Job: If the job has failed, try to re-schedule it after addressing any underlying issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM59: Manage RFC destinations.
  SM50: Monitor work processes.
  SM66: Monitor global work processes.
  SM12: Check for database locks.
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more detailed information on tRFC and background processing.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps and understanding the potential causes, you should be able to troubleshoot and resolve the SY360 error effectively.