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How To Fix SY358 - Target system/gateway not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SY - ABAP/4 system messages

  • Message number: 358

  • Message text: Target system/gateway not active

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SY358 - Target system/gateway not active ?

    The SAP error message SY358, which states "Target system/gateway not active," typically occurs when there is an issue with the connection between the SAP system and the target system or gateway. This can happen in various scenarios, such as when trying to execute remote function calls (RFC), using the SAP GUI to connect to a different system, or during system landscape operations.

    Causes:

    1. Inactive Target System: The target system you are trying to connect to is not running or is not properly configured.
    2. Network Issues: There may be network connectivity problems between the source and target systems.
    3. Gateway Issues: The SAP gateway service on the target system may not be active or properly configured.
    4. Incorrect Configuration: The RFC destination may be incorrectly configured in the source system.
    5. Authorization Issues: The user may not have the necessary authorizations to access the target system.
    6. Firewall Restrictions: Firewalls may be blocking the connection between the systems.

    Solutions:

    1. Check Target System Status: Ensure that the target system is up and running. You can do this by logging into the target system directly or checking its status in the SAP Management Console.
    2. Verify Network Connectivity: Use tools like ping or traceroute to check if the source system can reach the target system over the network.
    3. Check Gateway Configuration: Ensure that the SAP gateway is active on the target system. You can check this by using transaction code SMGW in the target system.
    4. Review RFC Destination: In the source system, go to transaction SM59 and check the configuration of the RFC destination. Ensure that the connection parameters (like the target host, system number, and client) are correct.
    5. Test Connection: In transaction SM59, you can test the connection to the RFC destination to see if it is working properly.
    6. Check Authorizations: Ensure that the user ID being used to connect has the necessary authorizations in the target system.
    7. Firewall Settings: If applicable, check the firewall settings to ensure that the necessary ports for SAP communication are open.

    Related Information:

    • Transaction Codes:
      • SM59: RFC Destinations
      • SMGW: Gateway Monitor
      • SICF: HTTP Services
    • SAP Notes: Check SAP Notes related to SY358 for any specific patches or updates that may address known issues.
    • Logs: Review system logs (transaction SM21) for any additional error messages that may provide more context about the issue.

    By following these steps, you should be able to diagnose and resolve the SY358 error in your SAP environment. If the problem persists, consider reaching out to your SAP Basis team or SAP support for further assistance.

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