How To Fix SXMSTEST011 - Customer header is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: SXMSTEST - Messages for Tests

• Message number: 011

• Message text: Customer header is initial

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SXMSTEST011 - Customer header is initial ?

  The SAP error message SXMSTEST011 indicates that the customer header is initial, which typically means that the system is expecting certain customer-related data to be populated, but it is not present. This error often occurs in the context of transactions involving customer master data, such as sales orders, billing documents, or customer-related reports.
  Cause:
  
  Missing Customer Data: The customer master data may not have been created or may be incomplete. This can happen if the customer number is not specified or if the customer data is not properly maintained in the system.
  Incorrect Transaction Data: The transaction you are trying to execute may not have the necessary customer information filled in, leading to the error.
  Configuration Issues: There may be issues with the configuration of the customer master data in the system, such as missing required fields or incorrect settings.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display or XD01 for create).
  Verify that the customer exists and that all required fields are filled in correctly.
  Ensure that the customer is active and not marked for deletion.
  
  
  
  Review Transaction Data:
  
  If you are entering a transaction (like a sales order), ensure that you have selected a valid customer and that all necessary fields are filled out.
  Check if the customer number is correctly entered in the relevant field.
  
  
  
  Configuration Review:
  
  If you have access to configuration settings, check the settings related to customer master data in the SAP system.
  Ensure that all required fields for customer data are configured correctly in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about the error message and its context.
  Check for any notes or updates from SAP that might address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VA01, VA02, etc., which are used for creating and managing customer data and sales orders.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.