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How To Fix SXMSTEST009 - Proxy Call Error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SXMSTEST - Messages for Tests

  • Message number: 009

  • Message text: Proxy Call Error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SXMSTEST009 - Proxy Call Error ?

    The SAP error message SXMSTEST009 Proxy Call Error typically indicates an issue with the communication between the SAP system and an external system or service that is being accessed via a proxy. This error can arise in various scenarios, such as when using SAP PI/PO (Process Integration/Process Orchestration) or when calling web services.

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the external service.
    2. Proxy Configuration: Incorrect proxy settings in the SAP system can lead to this error. This includes issues with the proxy server address, port, or authentication.
    3. Service Unavailability: The external service being called may be down or not reachable.
    4. Timeouts: The request may be timing out due to long processing times or network delays.
    5. Authentication Issues: If the external service requires authentication, incorrect credentials or missing tokens can cause this error.
    6. Data Format Issues: The data being sent to the external service may not be in the expected format, leading to a failure in processing the request.

    Solutions:

    1. Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
    2. Review Proxy Settings: Verify the proxy settings in the SAP system. This includes checking the transaction codes like SOAMANAGER for web service configurations and ensuring that the proxy server address and port are correct.
    3. Service Availability: Check if the external service is up and running. You can do this by accessing the service directly through a browser or using tools like Postman.
    4. Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the relevant configuration.
    5. Validate Credentials: If authentication is required, ensure that the correct credentials are being used and that they have not expired.
    6. Check Data Formats: Ensure that the data being sent to the external service is in the correct format and adheres to the expected schema.

    Related Information:

    • Transaction Codes: Use transaction codes like SOAMANAGER to manage web service configurations and check the settings related to the proxy.
    • Logs and Traces: Check the application logs (using transaction SLG1) and the communication logs (using transaction SRT_UTIL) for more detailed error messages that can provide insights into the issue.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to proxy calls and provide patches or workarounds.
    • Documentation: Review the official SAP documentation for guidance on configuring proxies and troubleshooting web service calls.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.

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