How To Fix SWUO112 - Error saving: Incorrect memory type (Knowledge Provider)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 112

• Message text: Error saving: Incorrect memory type (Knowledge Provider)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_WF_DOC_SAVED OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO112 - Error saving: Incorrect memory type (Knowledge Provider) ?

  The SAP error message SWUO112, which states "Error saving: Incorrect memory type (Knowledge Provider)," typically occurs in the context of workflow management within SAP systems. This error is related to the configuration of the Knowledge Provider (KPro) and can arise due to various reasons, such as incorrect settings or issues with the underlying database.
  Causes:
  
  Incorrect Configuration: The Knowledge Provider may not be configured correctly, leading to issues when trying to save data.
  Memory Type Issues: The error suggests that there is a problem with the memory type being used, which could be due to incorrect settings in the SAP system.
  Database Issues: There may be issues with the database that the Knowledge Provider is trying to access, such as connectivity problems or data corruption.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the error.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the Knowledge Provider in the SAP system. Ensure that all parameters are set correctly.
  
  Transaction code: SWU3 (to check workflow settings).
  Transaction code: KPRO (to check Knowledge Provider settings).
  
  
  
  Memory Type Settings: Investigate the memory type settings in the SAP system. Ensure that the correct memory type is being used for the Knowledge Provider.
  
  You may need to consult with your SAP Basis team to verify the memory settings.
  
  
  
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any errors or issues that may be affecting the Knowledge Provider.
  
  Check database logs for any errors that may provide more context.
  
  
  
  User Authorizations: Verify that the user encountering the error has the necessary authorizations to perform the action. You can check this in the user roles and profiles.
  
  Transaction code: SU01 (to check user authorizations).
  
  
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Use the SAP Support Portal to search for notes related to SWUO112.
  
  
  
  System Logs: Check the system logs (transaction code: SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting related issues.
  Knowledge Provider (KPro): Familiarize yourself with the Knowledge Provider architecture and its role in SAP, especially in relation to document management and workflow.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the SWUO112 error in your SAP system.