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How To Fix SWUO100 - --- Messages: Knowledge Provider (create/save LOIO, PHIO) ---


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWUO - Business Workflow: Office Integration

  • Message number: 100

  • Message text: --- Messages: Knowledge Provider (create/save LOIO, PHIO) ---

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWUO100 - --- Messages: Knowledge Provider (create/save LOIO, PHIO) --- ?

    The SAP error message SWUO100 typically relates to issues with the Knowledge Provider when creating or saving Logical Object Instances (LOIO) or Physical Object Instances (PHIO). This error can occur in the context of SAP's Knowledge Management or Document Management System, where the system is unable to create or save the required objects.

    Cause:

    1. Authorization Issues: The user may not have the necessary authorizations to create or save LOIO/PHIO objects.
    2. Configuration Problems: There may be issues with the configuration of the Knowledge Provider or the underlying content repository.
    3. Database Issues: Problems with the database connection or database integrity can lead to this error.
    4. System Performance: If the system is under heavy load, it may not be able to process the request in a timely manner.
    5. Missing or Incorrect Data: Required fields may be missing or contain incorrect data, preventing the creation of the object.

    Solution:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to create and save LOIO and PHIO objects. This can be done by reviewing the user's roles and authorizations in the SAP system.
    2. Review Configuration: Check the configuration settings for the Knowledge Provider and the content repository. Ensure that all necessary settings are correctly configured.
    3. Database Check: Verify the database connection and check for any integrity issues. You may need to run database consistency checks or consult with your database administrator.
    4. System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the operation during off-peak hours.
    5. Data Validation: Review the data being submitted for the creation of LOIO/PHIO objects. Ensure that all required fields are filled out correctly and that the data adheres to any validation rules.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SWU3 to check the workflow settings or SICF to check the HTTP services related to the Knowledge Provider.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional troubleshooting steps.
    • Logs and Traces: Review system logs (such as ST22 for dumps or SM21 for system logs) for any additional error messages that may provide more context about the issue.
    • SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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