How To Fix SWUO013 - The specified document cannot be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 013

• Message text: The specified document cannot be printed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO013 - The specified document cannot be printed ?

  The SAP error message SWUO013, which states "The specified document cannot be printed," typically occurs in the context of workflow processing when there is an issue with printing a document associated with a workflow task. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Print Configuration: The printer or print settings may not be correctly configured in the SAP system.
  Document Type Issues: The document type being printed may not be supported or may not have a valid print program associated with it.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Document Status: The document may be in a status that does not allow it to be printed (e.g., it may be locked or archived).
  Technical Issues: There may be technical issues with the printer itself or with the connection between SAP and the printer.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify that the printer is correctly configured and active.
  Ensure that the output device is set up properly and is available for use.
  
  
  
  Verify Document Type and Print Program:
  
  Check if the document type has a valid print program associated with it. You can do this by reviewing the configuration in transaction NACE (Output Types).
  Ensure that the output type is correctly defined for the document you are trying to print.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 (Authorization Check) after the error occurs.
  
  
  
  Review Document Status:
  
  Check the status of the document in question to ensure it is not locked or archived. You may need to unlock or change the status of the document.
  
  
  
  Test Printer Functionality:
  
  Perform a test print from another application or directly from the SAP system to ensure that the printer is functioning correctly.
  
  
  
  Check for System Errors:
  
  Review the system logs (transaction SM21) for any errors that may provide additional context for the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SWUO013 for any specific patches or updates that may address this issue.
  Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that the workflow is set up correctly.
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.