How To Fix SWUO015 - The document cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SWUO - Business Workflow: Office Integration

• Message number: 015

• Message text: The document cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWUO015 - The document cannot be deleted ?

  The SAP error message SWUO015, which states "The document cannot be deleted," typically occurs in the context of workflow management within SAP. This error can arise for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes and potential solutions:
  Causes:
  
  
  Document Status: The document you are trying to delete may be in a status that does not allow deletion. For example, it might be completed, approved, or locked by another user or process.
  
  
  Workflow Instance: If the document is part of an active workflow instance, it cannot be deleted until the workflow is completed or terminated.
  
  
  Authorization Issues: The user attempting to delete the document may not have the necessary authorizations to perform the deletion.
  
  
  System Configuration: Certain configurations in the SAP system may prevent the deletion of specific document types or workflow instances.
  
  
  Dependencies: The document may have dependencies or links to other documents or processes that prevent its deletion.
  
  
  Solutions:
  
  
  Check Document Status: Verify the status of the document. If it is in a state that does not allow deletion, you may need to change its status or complete the necessary processes before attempting to delete it again.
  
  
  Terminate Workflow: If the document is part of an active workflow, you may need to terminate the workflow instance or wait for it to complete before attempting to delete the document.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete the document. You may need to consult with your SAP security team to adjust roles and permissions.
  
  
  Consult Configuration Settings: Check the configuration settings related to the document type or workflow in question. You may need to adjust settings to allow for deletion.
  
  
  Check for Dependencies: Investigate if there are any dependencies or links to other documents. If so, you may need to address those dependencies before deletion.
  
  
  Use Transaction SWU3: In some cases, running transaction SWU3 (Automatic Workflow Customizing) can help resolve issues related to workflow configuration.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWU0 (Workflow Administration) for managing workflows and work items.
  SAP Documentation: Review SAP documentation related to workflow management for more detailed information on handling documents and workflows.
  Support Community: Engage with the SAP Community or forums for additional insights and experiences from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.