How To Fix SWU_NOTIF013 - User &1 has no e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: SWU_NOTIF - Workflow: E-Mail Notifications RSWUWFML*

• Message number: 013

• Message text: User &1 has no e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWU_NOTIF013 - User &1 has no e-mail address ?

  The SAP error message SWU_NOTIF013 indicates that a user (identified by the user ID &1) does not have an email address assigned in the system. This error typically occurs in the context of workflow notifications, where the system attempts to send an email notification to a user but cannot do so because the email address is missing.
  Cause:
  The primary cause of this error is that the user profile for the specified user does not contain an email address. This can happen for various reasons, such as:
  
  The user has not been assigned an email address in their user master record.
  The email address was removed or not properly configured.
  The user is a newly created account that has not yet been fully set up.
  
  Solution:
  To resolve this issue, you need to ensure that the user has a valid email address assigned in their user profile. Here are the steps to do this:
  
  
  Access User Maintenance:
  
  Go to transaction code SU01 (User Maintenance).
  
  
  
  Enter User ID:
  
  Input the user ID (the one indicated in the error message) and click on the "Display" button.
  
  
  
  Edit User Profile:
  
  Click on the "Change" button to edit the user profile.
  
  
  
  Assign Email Address:
  
  Navigate to the "Address" tab.
  In the "Internet" section, enter a valid email address for the user.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes.
  
  
  
  Test the Workflow:
  
  After updating the user profile, test the workflow again to see if the error persists.
  
  
  
  Related Information:
  
  User Master Record: The user master record contains various details about a user, including their email address, roles, and authorizations.
  Workflow Configuration: Ensure that the workflow is correctly configured to send notifications to users. This includes checking the workflow settings and ensuring that the correct users are assigned to the workflow tasks.
  Email Configuration in SAP: Make sure that the SAP system is properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) to ensure that the email sending functionality is operational.
  
  By following these steps, you should be able to resolve the SWU_NOTIF013 error and ensure that users receive their workflow notifications via email.