How To Fix SWR263 - Substitute was applied

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 263

• Message text: Substitute was applied

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR263 - Substitute was applied ?

  The SAP error message SWR263 ("Substitute was applied") typically occurs in the context of SAP Workflow. This message indicates that a substitute has been applied for a user who is currently unable to process their tasks, often due to absence or unavailability. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Absence: The original user assigned to a task is on leave or otherwise unavailable.
  Substitution Settings: The workflow system has been configured to allow for substitutes, and a substitute has been defined for the original user.
  Workflow Configuration: The workflow may be set up to automatically redirect tasks to a substitute when the primary user is unavailable.
  
  Solution:
  
  
  Check Substitution Settings:
  
  Go to the user’s profile in the SAP system and check the substitution settings. Ensure that the correct substitute is assigned.
  You can do this by navigating to the transaction code SWUS (for user substitution) or SU01 (for user maintenance) and checking the substitution details.
  
  
  
  Review Workflow Configuration:
  
  If you are a workflow administrator, review the workflow configuration to ensure that the substitution logic is correctly implemented.
  Check the workflow definition to see how substitutes are handled and if any changes are needed.
  
  
  
  Notify Users:
  
  Inform the original user and the substitute about the task reassignment. This ensures that both parties are aware of the workflow changes.
  
  
  
  Monitor Workflow:
  
  Use transaction SWI1 (Work Item Selection) to monitor the workflow items and ensure that they are being processed correctly by the substitute.
  
  
  
  Testing:
  
  If changes are made to the substitution settings or workflow configuration, conduct tests to ensure that the workflow behaves as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWUS: User Substitution
  SU01: User Maintenance
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Selection with Frequency
  SWI2_DURA: Work Item Selection with Duration
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow management and user substitution.
  
  
  Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Community for additional insights.
  
  
  By following these steps, you should be able to address the SWR263 error message effectively.