How To Fix SWR228 - Unable to find the dark folder

SAP Error Message - Details

• Message type: E = Error

• Message class: SWR - Business Workflow: WAPI Interfaces

• Message number: 228

• Message text: Unable to find the dark folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWR228 - Unable to find the dark folder ?

  The SAP error message SWR228, "Unable to find the dark folder," typically occurs in the context of SAP Workflow. This error indicates that the system is unable to locate the "dark folder," which is a specific directory used by the SAP system to store workflow-related data.
  Cause:
  
  Missing Directory: The dark folder may not exist in the expected location on the server.
  Incorrect Configuration: The path to the dark folder may be incorrectly configured in the system settings.
  Permissions Issue: The user or the SAP system may not have the necessary permissions to access the dark folder.
  File System Issues: There may be issues with the underlying file system, such as disk space problems or file system corruption.
  
  Solution:
  
  
  Check Directory Existence:
  
  Verify that the dark folder exists in the expected location. The typical path can vary based on your system configuration, but it is often found in the directory structure of the SAP installation.
  
  
  
  Correct Configuration:
  
  Check the configuration settings in the SAP system to ensure that the path to the dark folder is correctly specified. This can usually be done in transaction codes like SWU3 (Automatic Workflow Customizing) or SWFVISU (Workflow Visualization).
  
  
  
  Permissions:
  
  Ensure that the user account running the SAP application server has the necessary permissions to access the dark folder. This may involve checking file system permissions and adjusting them as necessary.
  
  
  
  File System Health:
  
  Check the health of the file system where the dark folder is located. Ensure there is sufficient disk space and that there are no file system errors.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the SAP application server or the relevant services can resolve transient issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or the official SAP documentation for any specific guidance related to your version of SAP and the workflow configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered and resolved similar issues.
  System Logs: Review system logs (transaction codes like SM21 for system logs or SLG1 for application logs) for any additional error messages that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.