How To Fix SWP081 - Callback work item &1 has status 'Error'

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 081

• Message text: Callback work item &1 has status 'Error'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP081 - Callback work item &1 has status 'Error' ?

  The SAP error message SWP081 indicates that a callback work item has encountered an error. This typically occurs in the context of SAP Workflow, where a work item is expected to trigger a callback function or process, but something has gone wrong.
  Cause:
  
  Error in the Callback Function: The function or method that is supposed to be executed as part of the callback may have encountered an error, such as a runtime exception or a logical error in the code.
  Missing or Incorrect Data: The data required for the callback function may be missing or incorrect, leading to failure when the function is executed.
  Authorization Issues: The user or process executing the callback may not have the necessary authorizations to perform the action.
  System Configuration Issues: There may be configuration issues in the workflow or the related business processes that prevent the callback from executing successfully.
  Network or Connectivity Issues: If the callback involves communication with external systems, network issues could lead to failures.
  
  Solution:
  
  Check the Workflow Log: Use transaction code SWI1 to analyze the workflow log for the specific work item. This can provide insights into what went wrong during the callback execution.
  Review the Callback Function: Check the implementation of the callback function for any errors or exceptions. Debugging the function may help identify the root cause.
  Validate Input Data: Ensure that all required data for the callback is present and correctly formatted. You may need to check the workflow instance data.
  Check Authorizations: Verify that the user or process executing the callback has the necessary authorizations to perform the action.
  System Configuration: Review the configuration settings related to the workflow and callback processes to ensure they are set up correctly.
  Reprocess the Work Item: If the issue has been resolved, you may need to manually reprocess the work item or trigger the workflow again.
  
  Related Information:
  
  Transaction Codes: 
  
  SWI1: Workflow Overview - to check the status of work items.
  SWI2_FREQ: To analyze the frequency of work items.
  SWI2_DURA: To analyze the duration of work items.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the SWP081 error.
  Debugging: If you have access to the development environment, you can debug the workflow and the callback function to trace the execution flow and identify where the error occurs.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.