How To Fix SWP073 - Error in Workflow manager. Flow item &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SWP - WFM: Messages

• Message number: 073

• Message text: Error in Workflow manager. Flow item &1 is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWP073 - Error in Workflow manager. Flow item &1 is locked ?

  The SAP error message SWP073 indicates that there is an issue with a workflow item that is currently locked. This can happen for various reasons, such as the workflow being in process, a user having it open, or a system issue that has caused the item to be locked.
  Cause:
  
  Workflow in Process: The workflow item may be currently being processed by another user or system.
  User Lock: A user may have the workflow item open in their session, preventing other users from accessing it.
  System Lock: There may be a system-level lock due to a previous error or an incomplete transaction.
  Database Lock: The underlying database record associated with the workflow item may be locked due to ongoing transactions.
  
  Solution:
  
  Check Workflow Status: Use transaction code SWI1 (Work Item Selection) to check the status of the workflow item. Identify if it is being processed by another user.
  Release Lock: If you have the necessary authorizations, you can release the lock using transaction code SM12 (Display and Delete Locks). Look for the relevant lock entry and delete it if appropriate.
  Check User Sessions: Ask users if they have the workflow item open. If so, they should complete or close it to release the lock.
  Restart Workflow: If the workflow is stuck, you may need to restart it. This can be done through transaction SWI1 or SWI2.
  System Check: If the issue persists, check for any system errors or inconsistencies that may be causing the lock. This may require assistance from your SAP Basis team.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2: Work Item Selection (with additional options)
  SM12: Display and Delete Locks
  SWI6: Workflow Log
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on workflows and error handling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.