How To Fix SWN055 - Unable to determine receiver with address &1 and address type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 055

• Message text: Unable to determine receiver with address &1 and address type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN055 - Unable to determine receiver with address &1 and address type &2 ?

  The SAP error message SWN055 "Unable to determine receiver with address &1 and address type &2" typically occurs in the context of the SAP Workflow Notification system, particularly when the system is trying to send notifications (e.g., emails) to users but cannot find the appropriate recipient based on the provided address and address type.
  Cause:
  
  Missing or Incorrect User Data: The user for whom the notification is being sent may not have the required communication data (like email address) maintained in their user profile.
  Incorrect Address Type: The address type specified in the notification may not be valid or may not correspond to any existing address for the user.
  User Not Active: The user might be inactive or locked in the system, preventing notifications from being sent.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings or the workflow settings that manage notifications.
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction SU01 (User Maintenance) and enter the user ID.
  Check the "Address" tab to ensure that the email address or other communication data is correctly maintained.
  
  
  
  Verify Address Type:
  
  Ensure that the address type being used (e.g., 'U' for email) is valid and corresponds to the user's maintained address.
  You can check the address types in transaction SO10 (Standard Texts) or by reviewing the documentation for address types in SAP.
  
  
  
  User Status:
  
  Ensure that the user is active and not locked. You can check this in the user maintenance screen (SU01).
  
  
  
  SAPconnect Configuration:
  
  Check the configuration of SAPconnect using transaction SCOT. Ensure that the email settings are correctly configured and that the SMTP settings are valid.
  
  
  
  Workflow Configuration:
  
  Review the workflow configuration to ensure that the notification settings are correctly set up. You can use transaction SWDD to check the workflow definitions.
  
  
  
  Testing:
  
  After making the necessary changes, test the notification functionality to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SWDD: Workflow Builder
  
  
  Address Types: Common address types include:
  
  'U' for email
  'T' for telephone
  'F' for fax
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.