How To Fix SWN019 - Dear &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SWN - WF Notif: Messages

• Message number: 019

• Message text: Dear &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWN019 - Dear &1 &2 ?

  The SAP error message SWN019 "Dear &1 &2" typically occurs in the context of the SAP Workflow Notification system, particularly when there is an issue with sending notifications to users. The placeholders &1 and &2 usually represent the name of the user and the type of notification, respectively.
  Cause:
  
  User Not Found: The user specified in the notification may not exist in the system.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system, preventing notifications from being sent.
  Workflow Configuration: The workflow may not be properly configured, leading to issues in sending notifications.
  Authorization Issues: The user may not have the necessary authorizations to receive notifications.
  System Settings: There may be system settings that are preventing the notification from being processed correctly.
  
  Solution:
  
  Check User Existence: Verify that the user specified in the error message exists in the system. You can do this by checking the user master record (transaction code SU01).
  Email Configuration: Ensure that the email settings in the SAP system are correctly configured. Check transaction code SCOT to verify the SMTP settings and ensure that the email server is reachable.
  Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly. You can use transaction code SWDD to check the workflow definition.
  Authorization Check: Ensure that the user has the necessary authorizations to receive notifications. You can check this in transaction code SU53 after the error occurs.
  System Logs: Check the system logs (transaction code SLG1) for any additional error messages that may provide more context about the issue.
  Testing: You can test the notification functionality by sending a test email or notification to the user to see if the issue persists.
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SWDD: Workflow Builder
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on workflow notifications and configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.