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How To Fix SWL_WP321 - System Status Was Set to 'Handler-Client'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWL_WP - Message for Workflow in Workplace

  • Message number: 321

  • Message text: System Status Was Set to 'Handler-Client'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWL_WP321 - System Status Was Set to 'Handler-Client' ?

    The SAP error message SWL_WP321, which indicates that the system status was set to 'Handler-Client', typically relates to issues with the workflow processing in SAP. This status can occur when there are problems with the workflow runtime environment or when the system is unable to process workflow tasks correctly.

    Cause:

    1. Workflow Configuration Issues: There may be misconfigurations in the workflow settings or definitions.
    2. System Performance: High system load or performance issues can lead to the workflow not being processed correctly.
    3. Authorization Problems: The user or system may not have the necessary authorizations to execute the workflow.
    4. Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the workflow engine.
    5. Client-Specific Settings: The error may arise due to specific settings or configurations in the client that are not aligned with the workflow requirements.

    Solution:

    1. Check Workflow Configuration: Review the workflow definitions and ensure that they are correctly configured. Look for any inconsistencies or errors in the workflow setup.
    2. Monitor System Performance: Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance issues or errors that may be affecting the workflow processing.
    3. Review Authorizations: Ensure that the user executing the workflow has the necessary authorizations. You can use transaction SU53 to analyze authorization issues.
    4. Check Workflow Logs: Use transaction SWI1 (Work Item Selection) to check the logs for any specific errors related to the workflow that can provide more context on the issue.
    5. Restart Workflow Services: Sometimes, restarting the workflow services or the entire application server can resolve transient issues.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration) for monitoring and troubleshooting workflows.
    • SAP Community: Engage with the SAP Community forums for insights and shared experiences from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is impacting critical business processes.

    By following these steps, you should be able to diagnose and resolve the SWL_WP321 error effectively.

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