How To Fix SWL_WP020 - Error reading the local and remote handler Customizing table

SAP Error Message - Details

• Message type: E = Error

• Message class: SWL_WP - Message for Workflow in Workplace

• Message number: 020

• Message text: Error reading the local and remote handler Customizing table

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWL_WP020 - Error reading the local and remote handler Customizing table ?

  The SAP error message SWL_WP020, which indicates an issue with reading the local and remote handler Customizing table, typically arises in the context of SAP Workflow. This error can occur due to various reasons, including configuration issues, missing entries in the Customizing tables, or inconsistencies in the workflow setup.
  Causes:
  
  Missing or Incomplete Configuration: The Customizing tables for workflow handlers may not be properly configured or may be missing entries.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to read the Customizing tables.
  Transport Issues: If the Customizing settings were transported from one system to another, there may have been issues during the transport process.
  Database Issues: There could be underlying database issues that prevent the system from reading the required tables.
  System Bugs: There may be bugs in the SAP system that affect the workflow processing.
  
  Solutions:
  
  
  Check Customizing Settings:
  
  Go to transaction SWU3 (Automatic Workflow Customizing) and ensure that all necessary settings are correctly configured.
  Verify that the relevant entries exist in the Customizing tables (e.g., SWF_CUST).
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the workflow Customizing tables. Check the user's roles and authorizations.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors. Ensure that all necessary objects were transported correctly.
  
  
  
  Database Consistency:
  
  Run database consistency checks to ensure that there are no issues with the database that could affect the reading of the Customizing tables.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the workflow to identify where the error occurs and gather more information about the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWU3 for workflow customizing and SWI1 for workflow monitoring.
  Documentation: Review SAP documentation related to workflow configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the SWL_WP020 error effectively.