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How To Fix SWL002 - Canceled by user


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SWL - WF: New User Interface Messages in Workflow (Client)

  • Message number: 002

  • Message text: Canceled by user

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SWL002 - Canceled by user ?

    The SAP error message SWL002, which states "Canceled by user," typically occurs in the context of workflow processing. This message indicates that a user has canceled a workflow task or process that was in progress. Here are some details regarding the cause, potential solutions, and related information for this error:

    Cause:

    1. User Intervention: The most straightforward cause is that a user manually canceled the workflow task. This could happen if the user decided not to proceed with the task or if they were unable to complete it for some reason.
    2. Timeouts: If a workflow task is not completed within a certain timeframe, it may be automatically canceled by the system.
    3. System Errors: Sometimes, system issues or errors can lead to a workflow being canceled unexpectedly.
    4. Configuration Issues: Incorrect configuration of the workflow or its associated tasks can lead to cancellations.

    Solution:

    1. Check User Actions: Verify if the user indeed canceled the task. If so, communicate with the user to understand their reasons and whether they need to restart the workflow.
    2. Review Workflow Logs: Check the workflow logs for any additional error messages or warnings that might provide more context about why the task was canceled.
    3. Reinitiate the Workflow: If the cancellation was unintentional, you may need to restart the workflow from the last completed step or from the beginning, depending on the workflow design.
    4. Adjust Timeout Settings: If timeouts are causing cancellations, consider adjusting the timeout settings in the workflow configuration to allow more time for task completion.
    5. Check System Health: Ensure that the SAP system is functioning correctly and that there are no underlying issues affecting workflow processing.
    6. Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the workflow in question.

    Related Information:

    • Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor workflow items and their statuses.
    • User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to execute the workflow tasks without issues.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues or bugs related to workflow processing and cancellations.
    • Training and Documentation: Provide users with training on how to handle workflow tasks properly to minimize unintentional cancellations.

    If the issue persists or if you need more specific guidance, consider reaching out to your SAP support team or consulting SAP's official support channels.

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