How To Fix SWF_XI_INBOUND010 - Enqueue on work item &1 not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_XI_INBOUND - XI BPE Inbound Processing

• Message number: 010

• Message text: Enqueue on work item &1 not possible

What causes this issue?

The work item to which an inbound message is to be delivered is
currently locked by another user. This is a temporary error that will
probably be resolved by an automatic retry.

System Response

The entry in the qRFC queue for the process type to which the message is
to be delivered is flagged as containing errors. The qRFC is stopped and
cannot deliver any more messages to processes of the same type until
processing of the entry containing errors has been repeated and
completed successfully.

How to fix this error?

Administrator action is not necessary unless the error is not resolved
by repeated processing. If the error does not disappear, it must be
handled as a permanent error. If temporary errors occur frequently, this
impairs the throughput for the affected process type. Use the usual
analysis methods to remedy the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_XI_INBOUND010 - Enqueue on work item &1 not possible ?

  The SAP error message SWF_XI_INBOUND010 indicates that there is an issue with the enqueue operation on a work item in the SAP workflow. This error typically occurs when the system is unable to lock a work item for processing, which can happen for several reasons.
  Causes:
  
  Work Item Already Processed: The work item may have already been processed or deleted by another user or process.
  Lock Conflicts: There may be a lock conflict where another transaction is holding a lock on the work item, preventing the current transaction from acquiring the lock.
  Database Issues: There could be issues with the database that prevent the enqueue operation from succeeding.
  System Performance: High system load or performance issues can lead to timeouts or failures in acquiring locks.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the work item.
  
  Solutions:
  
  Check Work Item Status: Verify the status of the work item in the workflow. If it has already been processed, you may need to handle it accordingly.
  Retry the Operation: If the error is due to a temporary lock, retrying the operation after a short delay may resolve the issue.
  Check for Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (ensure you have the necessary authorizations to do so).
  Review System Performance: Monitor system performance and check for any bottlenecks that may be causing delays in processing.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the work item.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SM12: Display and manage lock entries
  SM21: System log for error messages
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SWF_XI_INBOUND010 error message.