How To Fix SWF_UTL_002002 - Internal error during comment create

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_UTL_002 - Messages Services

• Message number: 002

• Message text: Internal error during comment create

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_UTL_002002 - Internal error during comment create ?

  The SAP error message SWF_UTL_002002 indicates that there is an internal error occurring during the creation of a comment in the SAP Workflow system. This error can arise from various underlying issues, and addressing it typically involves several steps.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the workflow context.
  Authorization Issues: The user attempting to create the comment may not have the necessary authorizations to perform this action.
  System Configuration: There could be configuration issues within the workflow or the related components that are causing the error.
  Technical Issues: There may be bugs or technical issues in the SAP system or the specific version you are using.
  Database Issues: Problems with the database, such as locks or connectivity issues, can also lead to this error.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate authorizations to create comments in the workflow. You can do this by reviewing the user's roles and permissions.
  Review Workflow Configuration: Check the configuration of the workflow to ensure that all necessary settings are correct and that there are no missing components.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Analysis) to analyze the workflow logs for more detailed error messages or context.
  Debugging: If you have access to the development environment, you can debug the workflow to identify the exact point of failure.
  Check for Notes and Patches: Look for SAP Notes related to this error message in the SAP Support Portal. There may be patches or updates available that address this issue.
  Database Check: Ensure that the database is functioning correctly and that there are no locks or connectivity issues. You may need to consult with your database administrator.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, and SWI6 for workflow management and analysis.
  SAP Notes: Regularly check the SAP Support Portal for any relevant notes or updates that may address known issues related to this error.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SWF_UTL_002002 error in your SAP system.