How To Fix SWF_TRC021 - No trace data available

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_TRC - Workflow trace

• Message number: 021

• Message text: No trace data available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_TRC021 - No trace data available ?

  The SAP error message SWF_TRC021 "No trace data available" typically occurs when you are trying to access trace data for a workflow or a specific task, but the system cannot find any trace information to display. This can happen for several reasons:
  Causes:
  
  No Trace Data Generated: The workflow or task may not have generated any trace data. This can happen if the workflow did not execute any steps that would produce trace information.
  Trace Data Deleted: The trace data may have been deleted or purged from the system, either manually or through a scheduled job that cleans up old trace data.
  Incorrect Selection Criteria: The selection criteria used to retrieve the trace data may not match any existing records. This could be due to incorrect dates, workflow IDs, or other parameters.
  Authorization Issues: The user may not have the necessary authorizations to view the trace data, leading to the appearance that no data is available.
  System Configuration: The system may not be configured to generate trace data for certain workflows or tasks.
  
  Solutions:
  
  Check Workflow Execution: Verify that the workflow or task you are trying to trace has actually been executed. You can check the workflow logs or the workflow monitor to confirm this.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the trace data are correct. Adjust the parameters as necessary to broaden the search.
  Check for Deletion: Investigate whether the trace data has been deleted. If it has, you may need to re-run the workflow to generate new trace data.
  User Authorizations: Ensure that you have the necessary authorizations to view the trace data. You may need to consult with your SAP security team to verify your access rights.
  System Configuration: Check the system configuration settings related to workflow tracing. Ensure that tracing is enabled for the workflows you are interested in.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection with Frequency) to monitor workflows and check their status.
  Workflow Logs: Use transaction SWI6 to view workflow logs, which may provide additional insights into the execution of workflows.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to workflow tracing and error messages. You can search the SAP Support Portal for notes related to SWF_TRC021.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.