How To Fix SWF_RUN_SERVICES097 - No recipient found to be informed (Work item '&1', Template '&2')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 097

• Message text: No recipient found to be informed (Work item '&1', Template '&2')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES097 - No recipient found to be informed (Work item '&1', Template '&2') ?

  The SAP error message SWF_RUN_SERVICES097 indicates that there is no recipient found to be informed about a specific work item. This typically occurs in the context of SAP Business Workflow when a work item is created, but the system cannot determine who should receive notifications or be assigned to that work item.
  Causes:
  
  Missing User Assignment: The work item may not have a valid user assigned to it. This can happen if the user is not defined in the system or if the user is inactive.
  Incorrect Workflow Configuration: The workflow template may not be configured correctly, leading to issues in determining the recipient.
  Role Assignment Issues: The roles required for the workflow may not be assigned to the user or may not exist.
  Organizational Structure Changes: Changes in the organizational structure (like user transfers or department changes) may lead to the unavailability of the intended recipient.
  Missing or Incorrect Agent Determination: The agent determination logic