How To Fix SWF_RUN_SERVICES029 - Work item within initial id deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 029

• Message text: Work item within initial id deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES029 - Work item within initial id deleted ?

  The SAP error message SWF_RUN_SERVICES029 indicates that a work item associated with a workflow has been deleted, and this typically occurs when the workflow instance is no longer valid or has been terminated. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Work Item Deletion: The work item may have been deleted due to various reasons, such as:
  
  The workflow instance was completed or terminated.
  The work item was manually deleted by a user or an administrator.
  The workflow was designed to delete work items under certain conditions.
  The underlying business object associated with the work item was deleted.
  
  
  
  Workflow Instance Issues: If the workflow instance is in an inconsistent state or if there are issues with the workflow definition, it may lead to the deletion of work items.
  
  
  System or Configuration Issues: There could be issues related to system configuration, such as incorrect settings in the workflow or authorization problems.
  
  
  Solution:
  
  
  Check Workflow Instance: 
  
  Use transaction SWI1 (Work Item Selection) to check the status of the workflow instance. Look for any inconsistencies or errors in the workflow log.
  If the workflow instance is still active, you may need to analyze why the work item was deleted.
  
  
  
  Review Workflow Definition:
  
  Check the workflow definition in transaction SWDD (Workflow Builder) to ensure that it is correctly configured and that there are no conditions that would lead to the deletion of work items.
  
  
  
  Recreate Work Item:
  
  If the work item is essential for business processes, you may need to recreate it manually or restart the workflow instance, depending on the business requirements.
  
  
  
  Check Authorizations:
  
  Ensure that users have the necessary authorizations to view and manage work items. Lack of proper authorizations can sometimes lead to unexpected behavior.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates that could resolve underlying issues.
  
  
  
  System Logs:
  
  Check system logs (transaction SLG1) for any related error messages or warnings that could provide more context about the deletion of the work item.
  
  
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI6 to monitor workflow instances and their statuses.
  Workflow Administration: Transaction SWU3 can be used to check and configure workflow settings in the system.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or Workflow team for further investigation and resolution.