How To Fix SWF_RUN_SERVICES012 - Attachment source type '&1' not supported (Id: '&2')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN_SERVICES - Workflow: Services

• Message number: 012

• Message text: Attachment source type '&1' not supported (Id: '&2')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN_SERVICES012 - Attachment source type '&1' not supported (Id: '&2') ?

  The SAP error message SWF_RUN_SERVICES012 indicates that there is an issue with the attachment source type in a workflow. Specifically, the message states that the attachment source type specified (denoted by &1) is not supported for the given ID (denoted by &2). This typically occurs in the context of SAP Business Workflow when trying to access or process attachments that are not recognized or supported by the system.
  Cause:
  
  Unsupported Attachment Type: The attachment source type specified in the workflow is not configured or recognized by the SAP system. This could happen if the attachment type is custom or if there is a misconfiguration.
  Missing Configuration: The necessary configuration for handling the specified attachment type may be missing or incorrectly set up in the system.
  Data Integrity Issues: The ID provided may not correspond to a valid attachment or may have been deleted or corrupted.
  
  Solution:
  
  Check Attachment Source Type: Verify the attachment source type (&1) in the workflow configuration. Ensure that it is a valid and supported type in your SAP system.
  Review Workflow Configuration: Go to the workflow definition and check the settings related to attachments. Ensure that the attachment type is correctly defined and that the workflow is set up to handle it.
  Update or Correct Configuration: If the attachment type is custom, ensure that it is properly registered in the system. You may need to consult with your SAP Basis or development team to ensure that the necessary configurations are in place.
  Check for Data Integrity: Verify that the ID (&2) corresponds to a valid attachment. You can do this by checking the database or using transaction codes like SWI1 (Work Item Selection) to see if the attachment exists.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: You may find it helpful to use transaction codes such as SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to analyze the workflow instances and their attachments.
  SAP Documentation: Refer to the official SAP documentation for workflows and attachments to understand the supported types and configurations.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.