How To Fix SWF_RUN676 - Work item registered to be put back because of a Business Rule

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 676

• Message text: Work item registered to be put back because of a Business Rule

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN676 - Work item registered to be put back because of a Business Rule ?

  The SAP error message SWF_RUN676 indicates that a work item has been registered to be put back into the workflow due to a business rule condition not being met. This typically occurs in the context of SAP Business Workflow, where certain conditions must be satisfied for a work item to proceed to the next step in the workflow process.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Business Rule Condition Not Met: The workflow has a business rule that evaluates certain conditions, and if those conditions are not satisfied, the work item cannot proceed.
  Workflow Configuration Issues: There may be issues in the workflow configuration or design that lead to the work item being put back.
  Data Issues: The data associated with the work item may not meet the criteria defined in the business rules.
  User Decision Required: Sometimes, the workflow may require a user decision or input that has not been provided.
  
  Solution:
  To resolve the SWF_RUN676 error, you can take the following steps:
  
  
  Check Business Rules: Review the business rules associated with the workflow to understand why the work item is being put back. Ensure that the conditions are correctly defined and that the necessary data is available.
  
  
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the workflow logs and identify the specific condition that caused the work item to be put back.
  
  
  Review Workflow Configuration: Check the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps and conditions are correctly set up.
  
  
  Data Validation: Validate the data associated with the work item to ensure it meets the required criteria. This may involve checking the values in the relevant fields or tables.
  
  
  User Input: If the workflow requires user input, ensure that the necessary actions are taken by the user to provide the required information.
  
  
  Testing: After making any changes, test the workflow to ensure that the issue is resolved and that the work item can proceed as expected.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWDD, and SWI6 for monitoring and managing workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific version of SAP you are using.
  Documentation: Refer to SAP documentation on Business Workflow for detailed information on configuring and troubleshooting workflows.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.