How To Fix SWF_RUN667 - tRFC for work item &1 is still in SM58 queue

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 667

• Message text: tRFC for work item &1 is still in SM58 queue

What causes this issue?

The work item with the ID '&V1&' has the status 'READY'. Processing of
the work item was started with a tRFC. This tRFC has the following
properties:
Key: &V3&
Status Text: &V2&
Status: &V4&
Processing of the work item has not yet been started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Analyze the status text and take appropriate measures, for example lock
users. Afterwards, start the tRFC entry or reset the status. If you
delete the entry from the tRFC queue, a new entry is created by using
the Workflow system job SWWERRE.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN667 - tRFC for work item &1 is still in SM58 queue ?

  The SAP error message SWF_RUN667 indicates that a transactional RFC (tRFC) for a work item is still in the SM58 queue. This typically means that there is a problem with the communication between the SAP system and the target system, which is preventing the work item from being processed.
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP system and the target system.
  Configuration Issues: The RFC destination may not be correctly configured, or the target system may not be available.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  System Load: The target system may be under heavy load, causing delays in processing the tRFC calls.
  Errors in the Target System: The target system may have encountered an error that prevents it from processing the request.
  
  Solution:
  
  Check SM58 Queue: Go to transaction SM58 in the SAP GUI to check the details of the queued tRFC calls. Look for any error messages or details that can provide insight into the issue.
  Check RFC Destination: Use transaction SM59 to verify the configuration of the RFC destination. Ensure that the connection is set up correctly and that the target system is reachable.
  Test Connection: In SM59, you can test the connection to the target system to ensure that it is working properly.
  Check Network Connectivity: Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to diagnose network problems.
  Review Authorizations: Ensure that the user credentials used for the RFC connection have the necessary authorizations to execute the required functions in the target system.
  Monitor System Load: Check the performance and load on the target system. If it is overloaded, you may need to wait for it to become available or optimize its performance.
  Error Handling: If there are specific errors in the target system, you may need to resolve those issues before the tRFC can be processed successfully.
  
  Related Information:
  
  Transaction Codes:
  
  SM58: Monitor tRFC calls and view the queue.
  SM59: Maintain RFC destinations.
  SLG1: Check application logs for any related error messages.
  
  
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to tRFC and SM58 errors.
  Documentation: Review SAP documentation on tRFC and workflow processing for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the SWF_RUN667 error message.