How To Fix SWF_RUN662 - CL_SWF_RUN_TRANSACTION_MANAGER: Authentification failed

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 662

• Message text: CL_SWF_RUN_TRANSACTION_MANAGER: Authentification failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN662 - CL_SWF_RUN_TRANSACTION_MANAGER: Authentification failed ?

  The SAP error message SWF_RUN662, which indicates "Authentication failed" in the context of the class CL_SWF_RUN_TRANSACTION_MANAGER, typically arises during the execution of a workflow or transaction in SAP. This error can occur for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  User Credentials: The user executing the workflow may not have the correct credentials or may not be authorized to perform the action.
  Role and Authorization Issues: The user might lack the necessary roles or authorizations required to execute the transaction or workflow.
  Expired Password: The user's password may have expired, leading to authentication failure.
  System Configuration: There may be issues with the system configuration, such as incorrect settings in the workflow or transaction manager.
  Network Issues: Connectivity problems between the SAP system and the authentication server can also lead to this error.
  
  Solutions:
  
  Check User Credentials: Ensure that the user has the correct username and password. If necessary, reset the password.
  Review Authorizations: Verify that the user has the appropriate roles and authorizations assigned. You can do this by checking the user's profile in transaction SU01 or using transaction PFCG to review roles.
  Password Reset: If the password has expired, reset it and ensure the user logs in with the new password.
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that the user is authorized to execute the workflow.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the authentication failure.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the authentication server.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SM21 (System Log).
  SAP Notes: Search for SAP Notes related to SWF_RUN662 for any specific patches or updates that may address known issues.
  Documentation: Review SAP documentation on workflow management and authorization concepts to better understand how to manage user roles and permissions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.