How To Fix SWF_RUN631 - System error: SWP_SUSPEN entry already exists (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 631

• Message text: System error: SWP_SUSPEN entry already exists (&1,&2,&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN631 - System error: SWP_SUSPEN entry already exists (&1,&2,&3) ?

  The SAP error message SWF_RUN631 indicates that there is a system error related to the workflow process. Specifically, the message "SWP_SUSPEN entry already exists" suggests that there is an attempt to create a suspension entry in the workflow that already exists for the specified workflow instance.
  Cause:
  The error typically occurs due to one of the following reasons:
  
  Duplicate Suspension Entry: The workflow is trying to suspend a task or process that has already been suspended, leading to a conflict.
  Database Locking Issues: There may be issues with database locks that prevent the creation of a new suspension entry.
  Workflow Configuration Issues: There might be misconfigurations in the workflow settings or logic that lead to this error.
  System Bugs: Occasionally, this can be caused by bugs in the SAP system or specific versions of the workflow engine.
  
  Solution:
  To resolve the SWF_RUN631 error, you can take the following steps:
  
  
  Check Existing Suspension Entries:
  
  Use transaction code SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to check if there are existing suspension entries for the workflow instance in question.
  If an entry exists, you may need to analyze why the workflow is trying to suspend again.
  
  
  
  Delete or Adjust Suspension Entries:
  
  If you find that the suspension entry is no longer needed, you can delete it using transaction SWF_SUSPEN or through the appropriate database table (e.g., SWF_SUSPEN).
  Ensure that the workflow logic is adjusted to prevent duplicate suspension attempts.
  
  
  
  Review Workflow Logic:
  
  Check the workflow definition and logic to ensure that it is designed correctly and does not lead to multiple suspension attempts for the same instance.
  
  
  
  Check for Database Locks:
  
  Investigate if there are any database locks that might be causing the issue. You can use transaction code SM12 to check for locks and release them if necessary.
  
  
  
  System Updates and Patches:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known bugs related to workflow processing.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be specific fixes or recommendations provided by SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the workflow instance details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, SWF_SUSPEN, and SWI6 (for workflow monitoring).
  Workflow Monitoring: Regularly monitor workflows to catch issues early and ensure that they are functioning as expected.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the SWF_RUN631 error effectively.