How To Fix SWF_RUN578 - Result for work item &1 missing (Status <> 'COMPLETED')

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 578

• Message text: Result for work item &1 missing (Status <> 'COMPLETED')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN578 - Result for work item &1 missing (Status <> 'COMPLETED') ?

  The SAP error message SWF_RUN578 indicates that there is a missing result for a work item, and the status of that work item is not 'COMPLETED'. This error typically occurs in the context of SAP Business Workflow, where a work item is expected to have a result that is not available or has not been processed correctly.
  Cause:
  
  Incomplete Workflow Execution: The workflow may not have completed successfully due to an error in one of the steps, leading to a missing result.
  Manual Intervention: If a user manually intervenes in the workflow process, it may lead to inconsistencies in the expected results.
  System Errors: There could be underlying system issues, such as database inconsistencies or connectivity problems, that prevent the workflow from completing.
  Configuration Issues: Incorrect configuration of the workflow or the associated tasks can lead to missing results.
  Timeouts: If a task takes too long to execute, it may not return a result in the expected timeframe.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to identify where the workflow failed or why the result is missing. You can use transaction code SWI1 to analyze the workflow instances.
  Reprocess the Work Item: If the work item is stuck, you may need to reprocess it. This can be done by executing the workflow again or manually completing the task associated with the work item.
  Check Task Configuration: Ensure that the tasks associated with the workflow are correctly configured and that all necessary parameters are set.
  Review User Actions: If the workflow requires user input, ensure that the user has completed all necessary actions.
  System Health Check: Perform a system health check to ensure that there are no underlying issues affecting the workflow processing.
  Consult SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. SAP Notes can provide patches or workarounds.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: 
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SWI2_DURA: Work Item Duration
  
  
  Workflow Monitoring: Use transaction SWI6 to monitor workflow instances and their statuses.
  Documentation: Refer to SAP documentation on Business Workflow for detailed information on workflow management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the SWF_RUN578 error and implement a solution to resolve it.