How To Fix SWF_RUN569 - Factory '&1' unable to determine a class for work item type '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SWF_RUN - Workflow Runtime System

• Message number: 569

• Message text: Factory '&1' unable to determine a class for work item type '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SWF_RUN569 - Factory '&1' unable to determine a class for work item type '&2' ?

  The SAP error message SWF_RUN569 indicates that the system is unable to determine a class for a specific work item type in the workflow. This typically occurs when the workflow engine cannot find the necessary class or method associated with the work item type specified in the error message.
  Cause:
  
  Missing Class Implementation: The class that is supposed to handle the work item type is not implemented or is missing in the system.
  Incorrect Configuration: The work item type may not be correctly configured in the workflow definition.
  Transport Issues: If the workflow was transported from one system to another, the necessary classes may not have been transported correctly.
  Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the class or method.
  Namespace Issues: The class might be in a different namespace that is not recognized by the workflow.
  
  Solution:
  
  
  Check Class Implementation:
  
  Go to transaction SE24 (Class Builder) and check if the class for the specified work item type exists.
  If it does not exist, you may need to create it or transport it from another system.
  
  
  
  Review Workflow Configuration:
  
  Use transaction SWDD (Workflow Builder) to check the workflow definition and ensure that the work item type is correctly configured.
  Verify that the correct class is assigned to the work item type.
  
  
  
  Transport Check:
  
  If the workflow was recently transported, ensure that all necessary objects (including classes) were included in the transport request.
  Check the transport logs for any errors or warnings.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the workflow has the necessary authorizations to access the class and execute the methods associated with the work item type.
  
  
  
  Namespace Verification:
  
  Check if the class is in a different namespace and ensure that the workflow can access it.
  
  
  
  Debugging:
  
  If the issue persists, you can debug the workflow to see where it fails to determine the class. Use transaction SWI1 to analyze the work item and check the logs for more details.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SE24: Class Builder
  SWI2_FREQ: Work Item Analysis
  
  
  Documentation: Refer to SAP Help documentation for workflows and error handling for more detailed guidance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue causing the SWF_RUN569 error in your SAP system.